You can reach Richway's customer service department by calling 850-348-1541 or by emailing them at customerservice@richwayusa.com
They handle all repairs and warranty issues. You can find warranty information on our Terms of Service page.
Richway manufactures all of its product in its brand new facility in Seoul, Korea.
Richway's controllers for their Biomats are made by Texas Instruments, America's oldest electronics manufacturer.
All of Richway's products are made with the goal in mind to better the health of the world in an attempt to give people the greatest gift of all -- good health.
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